Return & Refund Policy – Clyro

At Clyro, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused

• It must be in its original condition

• It must be in the original packaging

To start a return, please contact our support team with your order number and reason for return.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original method of payment

• It may take a few business days to reflect in your account

• Additional delays may occur depending on your payment provider

Exchanges

We only replace items if they are:

• Defective

• Damaged

• Incorrect

If you receive a damaged or incorrect item, please contact us and we will arrange a replacement.

Order Cancellation

• Orders can be canceled within 12 hours of purchase

• After this time, the order may already be processed or shipped and cannot be canceled

Return Shipping

• Customers may be responsible for return shipping costs

• Exception: If the item arrived damaged or incorrect, we will cover the return shipping

Contact Us

If you have any questions about returns or refunds, please contact us at:

support@clyro.store